Dear DottedSign users,
DottedSign is developed by Kdan Mobile Software Ltd and implements the Kdan Member Center. We want to make you aware that we are performing a 2-hour scheduled maintenance for the Kdan Member Center from January 14th, 2024 01:00AM to January 14th 03:00AM (UTC). We will use this time to enhance our security practices and encryption measures for our service.
- Date & Time: January 14th, 2024 01:00AM to January 14th, 2024 03:00AM (UTC)
- Duration: 2 hours
During this maintenance window, system errors may occur at DottedSign Web. We suggest not access to the service during this time period. Everything will resume immediately when the maintenance is complete.
Impacts on our customers during the maintenance window:
- If you are using the DottedSign Web version, You will be temporarily logged out during this maintenance period. Any task editing or signing will not be saved or sent. Please avoid this time period and log in again later.
The following services will remain functional:
- Files, projects, and signing tasks saved or created before the maintenance will not be affected.
- DottedSign App versions (Android, iOS) will operate normally. If you need to sign or edit tasks during the maintenance time, we recommend using the App services.
- For signers who are not DottedSign registered users, meaning they are not required to log in DottedSign, the signing process operates as usual.
We appreciate your patience and understanding. If you have any questions, please contact our support team at email@example.com.
The DottedSign Team